Services
Our solution is built to allow you to listen and act across the entire customer journey
Survey Software
Our surveys are purposefully designed to capture the elements of the customer experience that tangibly matter and need to be measured. Setup and launched via in-house customer experience experts, our flexible survey tool is configured to be easy to use for customers—maximising the time they have chosen to spend feeding back about brand experiences.
Omni-channel Dashboards
In an omnichannel world, customer journeys are more complex than ever. CXPulse8’s analytics platform is designed to easily bring together the critical data points that shape your customer experience—signposting the opportunities to maximise customer loyalty.
Text Analytics
Using industry leading Text Analytics software, analysis of open ended comments from any source across the entire customer journey are easily analysed, categorised and presented within CXPulse8’s reporting dashboards.